This Refund & Cancellation Policy applies to purchases made on Ferzibazar.com, operated by Himalaya Digital Hub, a sole proprietorship based in Uttarakhand, India.
By making a purchase on our website, you agree to the terms outlined in this policy.
1. Digital Products & Services
Due to the nature of digital products and services, all sales are final.
Once a digital product or service has been successfully delivered, no refunds, returns, or cancellations will be provided.
2. Exceptions
Refunds may be considered only in the following situations:
Payment deducted but product/service not delivered
Duplicate payment made by the customer
Technical error preventing access to the purchased product
In such cases, customers must contact us within 48 hours of the transaction.
Approved refunds will be processed back to the original payment method within 5–7 business days, depending on the payment gateway and bank processing time.
3. Order Cancellation
Orders for digital products cannot be cancelled once payment has been successfully completed.
Customers are advised to review product details carefully before making a purchase.
4. Chargebacks & Disputes
In case of a payment dispute or chargeback, we reserve the right to request additional information from the customer to resolve the issue.
Misuse of the chargeback process may result in suspension of future services.
5. Contact for Refund Requests
For any refund-related queries, please contact us with your order details:
Business Name: Himalaya Digital Hub
Website: https://ferzibazar.com
Address:
Dhari, Ulgore
Nainital – 263135
Uttarakhand, India
Phone: +91 88592 21040
Email: farzibazarofficial@gmail.com
6. Policy Updates
Ferzibazar.com reserves the right to modify or update this Refund & Cancellation Policy at any time without prior notice.
Any changes will be effective immediately upon posting on this page.